Even in these turbulent credit-crunch times, there are days when running a translation business is a real pleasure.

Today, I received a charming note from a really happy client. He'd taken the time and trouble to send us a lovely handwritten thank-you note, and even sent us a couple of delightful gifts to show his appreciation of the care our team had taken when translating some complex materials into Dutch. Jeff, thank y'all - Texan manners at their very best, sir!