I learned a lovely new word today at an STC UK workshop. Sarah O'Keefe from Scriptorium has kindly flown over to run a workshop for STC UK, and as part of her "Paradigm Shifts are Never Pretty" presentation, Sarah introduced me to the phrase WYSIOO. This describes the XML paradigm. WYSIOO stands for What You See Is One Option, a lovely reflection on the fact that with XML documentation, content and formatting are two separate things. A lovely term - thank you, Sarah!