Friday, May 08, 2009

Communicating well with your staff is essential for any business. So I was interested to read an article on the American Bar Association's website about a court case in France where a company was sued for failing to provide French employees with information in their own language (French). The company in question provided internal documentation in English only - and the French courts duly ruled that this was inappropriate. (At the time of writing, the company is appealing against this legal decision.)

Without wishing to criticise the company in question, it amazes me that any company would not want to communicate clearly with their own staff. Am I old-fashioned in thinking that your staff are your company's greatest asset? And in thinking that making them feel valued is important for a company's success?

2 Comments:

Blogger Reading Glasses by Daniel Cullen said...

Hi Nick, I agree entirely. I think Japanese companies are successful because they value their employees. We can and indeed should learn lessons from them.

Daniel.

12:40 PM  
Blogger Emmanuelle Darut said...

They should have known better: as soon as you set up a business in France, you should be aware of these rules. But more importantly, I think this is a lack of respect for your staff and you won't get their collaboration if you can't even communicate with them.

3:24 PM  

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