Fitting a roofrack... it should be such a simple thing, shouldn't it? And overall, I must congratulate Thule. Their roofrack was pretty easy to set up, and the manual made the process relatively painless. Relatively. Because lurking on something like page 6 of the manual is the harmless phrase "use a 2.5 mm Allen key to remove this grommet from your car". Now, I'm lucky. Somewhere in the house, I did have a 2.5 mm Allen key. But many people don't. And this is what infuriates people about user documentation. Why not print on the cover in big letters "You need a 2.5 mm Allen key to fit this roofrack"? Or better yet, why not do what Ikea does, and simply include the correct size of Allen key in the pack?

The good news is that the roofrack is now fitted, ready to put the tandem on the roof of my car and head off for two glorious weeks of cycling with my son. I will be out of the office from Monday 28th May, and back at my desk on Monday 11th June.